ITS ALERTS: Portal upgrade on August 8, 2013

Overview

ITS is upgrading the portal in order to simplify the design and functionality.

Impact

The portal could be down momentarily around 4:00pm.

Based on conversations with employees and students we have made every attempt to make the portal easier to use and more intuitive. Some changes to note in the new portal:

1) We included all features (portlets) you have permissions to use. You will no longer need to find these features and add them to your portal layout.

2) Some portlets have been separated into their own tab for readability and ease of use.

3) The Welcome tab will remain a tab once signed into the portal.

4) The ITS portlet has been moved to the Welcome tab.

5) The Viewbook is now a tab. Previously employees needed to add the Viewbook to an existing tab to see it. (To show your picture in the Viewbook, please go to the Contact Information portlet on the Home tab and check the box to show your picture.)

Time Frame:

The upgrade will take place at 4:00pm on Thursday, August 8, 2013.

Affected Users:

All users of Colgate’s portal. This includes faculty, staff, students and applicants.

Things you can do:

After we make the change, it can take up to 5 minutes for your browser to connect to the new portal. You should close and reopen your browser application to see the new portal.

Please contact the Helpline x7111 or helpline@colgate.edu if information you are unable to access anything in the portal.

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