Services Restored:
Update (3:50PM):
The part has arrived from HP and we are installing it now.
Update (2:22PM):
ITS is still working on moving servers to unaffected hardware and will keep you posted of our progress. Once again we apologize for the inconvenience.
Update (12:43PM):
Our hardware vendor has identified the issue and is sending a part by courier ASAP. Our estimated arrival is approximately 4:30PM at the latest with a repair estimated shortly after arrival. In the meantime, ITS is working to migrate systems to unaffected hardware. We will keep you posted and we apologize for the inconvenience.
Update:
Our supporting hardware vendor is still troubleshooting our issue(s). At this time (11:58A) there is still no Estimated Time for Repair (ETR).
System Event:
An issue with hardware in our data center is causing slow access to multiple services.
Impact:
The following services may experience slow and/or intermittent access:
Bedeworks (Campus Calendar)
Bookstore & C-Store services
CAS (Portal, Lynda, Banner Web Authentication)
Crestron Monitoring Server
DHCP & DNS
EMS (Room Scheduling)
Ensemble
Famis
Firebug
Moodle
Nolij
One Card (Gatecard Services)
Picker & MDID
Printing
Portal / UPortal
VPN Services
Public Web Services
DegreeWorks
Time Frame:
Issues began appearing early this morning. ITS has contacted HP for assistance and is working to resolve the issue.
Affected Users:
All users may be affected by this issue both on and off campus.