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ITSInfo: Moodle Outage Fri 17-Jan (RESTORED)

By Dan Wheeler on January 17, 2014

Overview:

Moodle was out of service, reporting a database connection error, from about 11:40am until about 12:00pm due to a network configuration problem. ITS Infrastructure Services (formerly NSO) corrected a problem with DNS (Internet name service) and Moodle service was restored; they are researching the cause of the problem.

Impact:

Moodle was not available for use

Time Frame:

Friday, January 17 from 11:38am to 12:02pm

Affected Users:

All students, faculty, and staff Moodle users

Questions should be directed to ITSHelp@Colgate.Edu

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